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Q: Why are your prices so low?
A: We operate on a dropshipping model, meaning products are shipped directly from the manufacturer. This eliminates the need for warehouse management and inventory costs. The savings are passed on to you, allowing us to offer high-quality products at low prices.
Q: Is shipping free even if I purchase only one item?
A: Yes, all items purchased through our website come with free shipping, regardless of the number of items or the total amount spent.
Q: Why does shipping take so long?
A: Due to the nature of dropshipping, items are shipped directly from our partner factories in China. To keep shipping costs at zero for our customers, we use the most economical shipping methods. As a result, delivery can take between 15 to 40 days, depending on shipping conditions. However, you can always track your order status with the provided tracking number. In case of any issues, such as non-delivery, we will promptly process a refund or resend the item, ensuring a worry-free shopping experience.
Q: Is there any issue with product quality?
A: We carefully select our partner factories, ensuring they have high ratings for shipping, product quality, and customer service. Many of these factories are highly regarded in the mature adult goods markets of Japan, Europe, and the USA, so you can be confident in the quality of our products.
Q: How are the items packaged?
A: Our packaging is designed to ensure that the contents cannot be identified from the outside, allowing you to receive your items discreetly.
Q: Do you have any physical stores?
A: To keep costs low and offer high-quality adult goods at affordable prices, we operate exclusively online.
Q: What should I do if there is a problem with the product or if I receive the wrong item?
A: If there is an issue with your product, please contact us immediately. We will verify the issue and promptly process a refund or resend the item.
Q: Can you provide gift wrapping for items when they are shipped?
A: Unfortunately, due to the direct shipping from our partner factories, we are unable to offer gift wrapping services.
Q: Can items be shipped together if I purchase multiple items?
A: Unfortunately, as we work with multiple partner factories, items are shipped individually. We will ship items as they become ready, and each item will have its own tracking number.
Q: Do you accept bank transfers?
A: Unfortunately, we only accept the payment methods listed on our website.